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A settlement may be near in the class action lawsuit against Schnucks supermarkets stemming from a security breach that compromised more than 2 million customer credit and debit cards. The St. Louis Post-Dispatch reports that the judge will decide in the coming weeks if the deal Schnucks has agreed to is satisfactory.
But an attorney pursuing a federal lawsuit over the matter is asking the court to throw out the settlement, claiming it's unfair because proper discover hasn't been done and the full scope of the damages to Schnucks customers isn't known. Attorney's involved in the local case deny that.
Hackers breached the grocery chain's security between December 2012 and March 2013.
Scott Schnuck is speaking out in a you tube video about the grocery chains credit and debit card breach. The grocery chain now says 2.4 million Schnucks customers may have been compromised between December of last year and March 2013.
Scroll down to video below
The company also sent news outlets a timeline showing what happened and when. The company says it was told of an issue on March 15 but did not communicate any concern to customers until March 30.
We will hear more from Scott Schnuck today in a you tube video about a credit and debit card breach. The grocery chain now says 2.4 million Schnucks customers may have been compromised between December of last year and March 2013.
Schnucks says only the card numbers and expiration dates were stolen, not the credit card holder's identity.
“On behalf of myself, the Schnuck family, and all of our 15,000 teammates, I apologize to everyone affected by this incident,” said Scott Schnuck in a press release. “Over the years, technology has helped us deliver superior customer service, but it also introduces risks that we have actively worked to manage through compliance audits, encryption technology and various other security measures.”
The company also sent news outlets a timeline showing what happened and when. The company says it was told of an issue on March 15, formed a response team on March 19, contacted police on the 20th, began to identify the problem on the 28th, but did not communicate any concern to customers until March 30.
According to the company, “if you used your card at any one of the 79 affected stores between December 2012 and March 29, 2013, your card could have been accessed.” Click here for the FULL LIST.
The company has declined to do interviews due to legal concerns over pending lawsuits. The company is preparing a video statement instead.
Schnucks has set up a call line for customers to use for any questions. The number is 1-888-414-8022. The line is open Monday through Friday from 9 a.m. to 5p.m. and the weekend of April 20-21 from 9 a.m. to 4 p.m.
MARYLAND HEIGHTS, Mo. (AP) - The suburban St. Louis-based grocery store chain Schnucks says a November audit found it was in compliance with industry standards for data security.
Schnucks said last month that it was the victim of hackers that somehow gained access to credit card and debit card information of customers. The chain is working with police, attorneys general in Missouri and Illinois, the U.S. Secret Service and the FBI.
The St. Louis Post-Dispatch reports that Schnucks says a November audit showed it met standards required from companies that accept credit cards. The company says it has found and contained the breach, but advises customers to continue monitoring their accounts for fraudulent charges.
Metro will be giving some passengers free rides under a federal class action settlement agreement. The transit agency was sued over MetroLink credit and debit card receipts that violated the Fair and Accurate Credit Transactions Act.
Under the law, merchants can print up to the last five digits of a customer's credit or debit card number or the card's expiration date on their receipt, but not both. Between January 2010 and August 2011, Metro had been printing both.
The St. Louis Post-Dispatch reports that people who used credit or debit cards to buy tickets during the 20 month period can make claims by July 3 for free ride passes or tickets. Those who still have their receipts could get $30 cash instead.