Click for St. Louis, Missouri Forecast

// a href = ./ // St Louis News, Weather, Sports, The Big 550 AM, St Louis Traffic, Breaking News in St Louis

 
 
 

Missouri Attorney General Chris Koster announced today he has joined 39 other attorneys general sending comments calling on the United States Federal Trade Commission (FTC) to come up with solutions to the increasing problem of mobile “cramming.” That's the placement of unauthorized third-party charges on mobile phone bills. 

The Missouri Attorney General’s Office continues to receive complaints from consumers about charges, usually around $9.95, that appear on their phone bills without their authorization. The charges are usually for goods and services that the consumers neither requested nor used. Many consumers fail to detect that they have been crammed. When they do discover the charges on their bills, sometimes after several months, consumers are rarely able to obtain a full refund.

“Today’s cell phone bills include pages and pages of numbers, and it can be difficult to detect illegitimate charges,” Koster said. “While I urge consumers to check their phone bills carefully, we need better protections for consumers to prevent cramming from occurring, and to give them mechanisms for obtaining full refunds if they unfairly charged.”

Koster’s office announced a settlement yesterday with three third-party businesses that had placed charges for unwanted services on Missouri consumers’ phone bills. The businesses repaid consumers more than $296,000. The businesses are permanently barred from placing any future charges on consumers’ phone bills. 

Koster encourages consumers to check their phone bills monthly, and to contact his consumer hotline at 800-392-8222 if they detect unauthorized charges. 

Published in Local News

Latest News

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
Prev Next
Wainwright injures knee, Cardinals blank Mets 3-0

Wainwright injures knee, Cardinals blank Mets 3-0

  NEW YORK (AP) -- Adam Wainwright threw seven neat innings before leaving with a knee injury, and Jon Jay hit a two-run single that sent the St. Louis Cardinals to a 3...

Albert Pujols hits 500th HR of major league career

Albert Pujols hits 500th HR of major league career

  WASHINGTON (AP) -- Albert Pujols reached 500 homers in a hurry.   The Los Angeles Angels' first baseman hit a pair of shots off Washington Nationals righ...

Lyons solid in 1st start, Cards blanked by Mets

Lyons solid in 1st start, Cards blanked by Mets

  NEW YORK (AP) -- Tyler Lyons stepped into the St. Louis rotation and looked right at home. Too bad for him, the Cardinals couldn't get anyone home to help him. &n...

Blackhawks blank Blues 2-0 in Game 3

Blackhawks blank Blues 2-0 in Game 3

CHICAGO (AP) -- Corey Crawford made 34 saves in his third career postseason shutout, and the Chicago Blackhawks got back into their playoff series with the St. Louis Blues with ...

Cards defense, bullpen falter in 3-2 loss to Nats

Cards defense, bullpen falter in 3-2 loss to Nats

  WASHINGTON (AP) -- The Cardinals managed to score twice against Stephen Strasburg while starter Shelby Miller kept the Nationals offense quiet. Nine outs away from ta...

Molina's error hurts Cardinals in 3-1 loss to Nats

  WASHINGTON (AP) -- There's a simple reason St. Louis Cardinals pitcher Michael Wacha felt comfortable putting a changeup in the ground with the bases loaded in the se...

Blues beat Blackhawks 4-3 in 3 OTs

Blues beat Blackhawks 4-3 in 3 OTs

ST. LOUIS (AP) -- Alexander Steen scored at 26 seconds of the third overtime to give the St. Louis Blues a 4-3 victory over the defending Stanley Cup champion Chicago Blackhawks...

© 2013 KTRS All Rights Reserved