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   A settlement may be near in the class action lawsuit against Schnucks supermarkets stemming from a security breach that compromised more than 2 million customer credit and debit cards.  The St. Louis Post-Dispatch reports that the judge will decide in the coming weeks if the deal Schnucks has agreed to is satisfactory.  

   But an attorney pursuing a federal lawsuit over the matter is asking the court to throw out the settlement, claiming it's unfair because proper discover hasn't been done and the full scope of the damages to Schnucks customers isn't known.  Attorney's involved in the local case deny that.

   Hackers breached the grocery chain's security between December 2012 and March 2013.

Published in Local News

Scott Schnuck is speaking out in a you tube video about the grocery chains credit  and debit card breach. The grocery chain now says 2.4 million Schnucks customers may have been compromised between December of last year and March 2013.

 Scroll down to video below

The company also sent news outlets a timeline showing what happened and when. The company says it was told of an issue on March 15 but did not communicate any concern to customers until March 30.

Go here for a full list of affected stores.

 
Published in Local News

We will hear more from Scott Schnuck today in a you tube video about a credit  and debit card breach. The grocery chain now says 2.4 million Schnucks customers may have been compromised between December of last year and March 2013.

Schnucks says only the card numbers and expiration dates were stolen, not the credit card holder's identity.

“On behalf of myself, the Schnuck family, and all of our 15,000 teammates, I apologize to everyone affected by this incident,” said Scott Schnuck in a press release. “Over the years, technology has helped us deliver superior customer service, but it also introduces risks that we have actively worked to manage through compliance audits, encryption technology and various other security measures.”

The company also sent news outlets a timeline showing what happened and when. The company says it was told of an issue on March 15, formed a response team on March 19, contacted police on the 20th, began to identify the problem on the 28th, but did not communicate any concern to customers until March 30.

According to the company, “if you used your card at any one of the 79 affected stores between December 2012 and March 29, 2013, your card could have been accessed.”  Click here for the FULL LIST

The company has declined to do interviews due to legal concerns over pending lawsuits. The company is preparing a video statement instead.

Schnucks has set up a call line for customers to use for any questions. The number is 1-888-414-8022. The line is open Monday through Friday from 9 a.m. to 5p.m. and the weekend of April 20-21 from 9 a.m. to 4 p.m.

“Customers have asked me if it is safe to shop at Schnucks,” Schnuck said. “Yes, we believe it is, and we will work hard to keep it that way.”
Published in Local News

MARYLAND HEIGHTS, Mo. (AP) - The suburban St. Louis-based grocery store chain Schnucks says a November audit found it was in compliance with industry standards for data security.

Schnucks said last month that it was the victim of hackers that somehow gained access to credit card and debit card information of customers. The chain is working with police, attorneys general in Missouri and Illinois, the U.S. Secret Service and the FBI.

The St. Louis Post-Dispatch reports that Schnucks says a November audit showed it met standards required from companies that accept credit cards. The company says it has found and contained the breach, but advises customers to continue monitoring their accounts for fraudulent charges.

Published in Local News

     Metro will be giving some passengers free rides under a federal class action settlement agreement.  The transit agency was sued over MetroLink credit and debit card receipts that violated the Fair and Accurate Credit Transactions Act.  

     Under the law, merchants can print up to the last five digits of a customer's credit or debit card number or the card's expiration date on their receipt, but not both.  Between January 2010 and August 2011, Metro had been printing both.  

     The St. Louis Post-Dispatch reports that people who used credit or debit cards to buy tickets during the 20 month period can make claims by July 3 for free ride passes or tickets.  Those who still have their receipts could get $30 cash instead.

Published in Around Town

     Metro will be giving some passengers free rides under a federal class action settlement agreement.  The transit agency was sued over MetroLink credit and debit card receipts that violated the Fair and Accurate Credit Transactions Act.  

     Under the law, merchants can print up to the last five digits of a customer's credit or debit card number or the card's expiration date on their receipt, but not both.  Between January 2010 and August 2011, Metro had been printing both.  

     The St. Louis Post-Dispatch reports that people who used credit or debit cards to buy tickets during the 20 month period can make claims by July 3 for free ride passes or tickets.  Those who still have their receipts could get $30 cash instead.

Published in Local News

     Some customers of one local grocery chain are wondering why they are just now learning about a series of credit card fraud incidents.  

     In a statement, Schnuck's spokesperson Paul Simon said that the company had become aware on March 15 that some customers had noticed unauthorized charges on their card statements for credit cards they had used at Schnucks.  Complaints have be received from shoppers across the metro area.  

     Schnucks officials say they're working with police and a private outside forensic team to try to find the source of the compromise.  

     Police say the leak may not be with the grocer, but with a third-party vendor that processes transactions.

Published in Local News

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