// a href = ./ // St Louis News, Weather, Sports, The Big 550 AM, St Louis Traffic, Breaking News in St Louis

Scott Schnuck is speaking out in a you tube video about the grocery chains credit  and debit card breach. The grocery chain now says 2.4 million Schnucks customers may have been compromised between December of last year and March 2013.

 Scroll down to video below

The company also sent news outlets a timeline showing what happened and when. The company says it was told of an issue on March 15 but did not communicate any concern to customers until March 30.

Go here for a full list of affected stores.

 
Published in Local News

We will hear more from Scott Schnuck today in a you tube video about a credit  and debit card breach. The grocery chain now says 2.4 million Schnucks customers may have been compromised between December of last year and March 2013.

Schnucks says only the card numbers and expiration dates were stolen, not the credit card holder's identity.

“On behalf of myself, the Schnuck family, and all of our 15,000 teammates, I apologize to everyone affected by this incident,” said Scott Schnuck in a press release. “Over the years, technology has helped us deliver superior customer service, but it also introduces risks that we have actively worked to manage through compliance audits, encryption technology and various other security measures.”

The company also sent news outlets a timeline showing what happened and when. The company says it was told of an issue on March 15, formed a response team on March 19, contacted police on the 20th, began to identify the problem on the 28th, but did not communicate any concern to customers until March 30.

According to the company, “if you used your card at any one of the 79 affected stores between December 2012 and March 29, 2013, your card could have been accessed.”  Click here for the FULL LIST

The company has declined to do interviews due to legal concerns over pending lawsuits. The company is preparing a video statement instead.

Schnucks has set up a call line for customers to use for any questions. The number is 1-888-414-8022. The line is open Monday through Friday from 9 a.m. to 5p.m. and the weekend of April 20-21 from 9 a.m. to 4 p.m.

“Customers have asked me if it is safe to shop at Schnucks,” Schnuck said. “Yes, we believe it is, and we will work hard to keep it that way.”
Published in Local News

MARYLAND HEIGHTS, Mo. (AP) - The suburban St. Louis-based grocery store chain Schnucks says a November audit found it was in compliance with industry standards for data security.

Schnucks said last month that it was the victim of hackers that somehow gained access to credit card and debit card information of customers. The chain is working with police, attorneys general in Missouri and Illinois, the U.S. Secret Service and the FBI.

The St. Louis Post-Dispatch reports that Schnucks says a November audit showed it met standards required from companies that accept credit cards. The company says it has found and contained the breach, but advises customers to continue monitoring their accounts for fraudulent charges.

Published in Local News

     Metro will be giving some passengers free rides under a federal class action settlement agreement.  The transit agency was sued over MetroLink credit and debit card receipts that violated the Fair and Accurate Credit Transactions Act.  

     Under the law, merchants can print up to the last five digits of a customer's credit or debit card number or the card's expiration date on their receipt, but not both.  Between January 2010 and August 2011, Metro had been printing both.  

     The St. Louis Post-Dispatch reports that people who used credit or debit cards to buy tickets during the 20 month period can make claims by July 3 for free ride passes or tickets.  Those who still have their receipts could get $30 cash instead.

Published in Around Town

     Metro will be giving some passengers free rides under a federal class action settlement agreement.  The transit agency was sued over MetroLink credit and debit card receipts that violated the Fair and Accurate Credit Transactions Act.  

     Under the law, merchants can print up to the last five digits of a customer's credit or debit card number or the card's expiration date on their receipt, but not both.  Between January 2010 and August 2011, Metro had been printing both.  

     The St. Louis Post-Dispatch reports that people who used credit or debit cards to buy tickets during the 20 month period can make claims by July 3 for free ride passes or tickets.  Those who still have their receipts could get $30 cash instead.

Published in Local News

     Some customers of one local grocery chain are wondering why they are just now learning about a series of credit card fraud incidents.  

     In a statement, Schnuck's spokesperson Paul Simon said that the company had become aware on March 15 that some customers had noticed unauthorized charges on their card statements for credit cards they had used at Schnucks.  Complaints have be received from shoppers across the metro area.  

     Schnucks officials say they're working with police and a private outside forensic team to try to find the source of the compromise.  

     Police say the leak may not be with the grocer, but with a third-party vendor that processes transactions.

Published in Local News

Latest News

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
Prev Next
SAMARDZIJA PITCHES CUBS PAST CARDINALS 4-2

SAMARDZIJA PITCHES CUBS PAST CARDINALS 4-2

ST. LOUIS (AP) -- Ryan Sweeney and Cody Ransom hit back-to-back homers in a four-run first inning and that was plenty for Jeff Samardzija, who pitched the Chicago Cubs over the St....

ALTIDORE SCORES, US BEATS HONDURAS 1-0

ALTIDORE SCORES, US BEATS HONDURAS 1-0

SANDY, Utah (AP) -- Jozy Altidore scored a goal in his fourth consecutive international match, enough for the United States to edge Honduras 1-0 in a World Cup qualifying game Tues...

Mother and son accused of selling stolen gopher feet

Mother and son accused of selling stolen gopher feet

PRESTON, Minn. (AP) - A Minnesota mother and her 18-year-old son are accused of stealing nearly $5,000 in frozen gopher feet and selling them for a bounty.      Thirty-seven-year...

18 mayors ban use of food stamps to buy sugary drinks

18 mayors ban use of food stamps to buy sugary drinks

NEW YORK (AP) - The mayors of New York, Los Angeles, Chicago and 15 other cities are reviving a push against letting government food vouchers be used to buy soda and other sugary d...

Teen charged in fatal hot-and-run accident

Teen charged in fatal hot-and-run accident

Charges are filed against 17-year-old Charles Guice in the hit-and-run that killed a 2-year-old boy. He faces one count of Leaving the Scene of an Accident. On Sunday night, offic...

Bomb threat called in to Afton business

Bomb threat called in to Afton business

A bomb threat has forced the evacuation of an Afton business this afternoon. Fox 2 reports that all employees at Kerry Ingredients were ordered out of the building around 1:30. Th...

Drivers will need to feed meters in downtown St. Louis on Saturdays

Drivers will need to feed meters in downtown St. Louis …

Drivers will soon need to the feed the parking meters in Downtown St. Louis on Saturdays. The Parking Division announced that they will start enforcing expired meters on Saturday ...

Unique part-time jobs available at upcoming job fairs

Unique part-time jobs available at upcoming job fairs

A couple of job fairs coming up that offer unique part-time job opportunities. Peabody Opera House and the Scottrade Center are looking to hire for the upcoming seasons. Positions...

© 2013 KTRS All Rights Reserved

St Louis Web Design